IMAGING AND DIGITAL INFORMATION

Using the information within a collection of digital documents created by Electra is very easy. These documents are typically hosted on our servers or delivered to the customer's storage server device for regular use and read-only CD-ROMs are provided for backup. In this scenarios, simply access a document management system that contains a complete inventory of all the documents and their related index information (batch, date, author, subject, etc.) Simple query tools also provide the capability to search for specific texts among compilations of documents to find those that meet specific criteria. With the click of a button, in much the same way that you are now used to search for information on the web, you'll have useful access to your entire universe of paper and electronic information.

The following is a summary of the attributes of the digital information created by us:

• Creates an exact replica of the original document
• Provides data entry or index of key document data (i.e. invoice number, date, subject, etc.)
• Provides fully text-searchable images across compilations of documents
• Uses digital formats supported on the most common computer platforms, such as Mac, Windows and Unix.
• Creates network and internet ready documents
• Provides for tamper proof formats such as (read-only CD-ROMs)
• Allows for free software to view and print images
• Permits password and access controls to documents or the use of digital signatures
• Documents can be organized with links, bookmarks and thumbnails

First, the documents to image are briefly made available to Electra in the form in which they would be normally organized at the office. These paper documents are then converted to digital format, and are cleaned and processed using a number of technologies, including optical character recognition. Next, an index database of all the digital documents is created by recording the information required by the customer, such as date, author, subject, bates number, invoice number, etc. Finally, the newly created digital documents are delivered to the customer in any of a number of digital formats, media types, imaging systems and server configurations. All your information is ready for quick access.

Electra creates digital documents that are true reproductions of the original paper document. Without altering the images, these digital documents can become "intelligent" by incorporating a number of attributes that augment their usefulness, including full text search capabilities.

There are a number of business processes that are very important to your organization but which are not at the core of your business competencies. Outsourcing these processes to our care and expertise will free your business to do what you do best. These are some examples of the solutions that you can outsource to us to:

Customer Service Support - Customer service teams need fast access to a lot of documentation, sometimes during a telephone conversation. The quality the services your company provides depends on fast and accurate access to relevant information such as contract, invoice and other paper-based information.

Litigation Support - Your law firm needs to make fast, intelligent use of the information contained in millions of paper, electronic documents and communications. To achieve this, your firm needs to increase the effectiveness of its legal team while managing budgets. You do not want to give the opposing party an advantage over you, during discovery, at the office or in the court room.

Vital Records Protection - Misplacing or loosing a vital record can be disastrous to your business. Contracts, deeds, manufacturing and other records are in many cases irreplaceable. We create duplicates of vital information by scanning selected records into digital archives, at your facilities or ours.

Online Services – As your digital infrastructure grows in relevance, paper-based information becomes incompatible with your new processes. The benefits of implementing these technologies depend on timely paper-to-image conversion and access to online document management tools.

Image On Demand – Need access to an inactive document fast? Would you like to share it throughout your organization? Just request a box or file stored with us and we will make it available on your desktop in digital format.